Privacy Policy
Effective Date: 22 / 08 / 2024
Welcome to Travelideas.sa. We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our services through the WhatsApp Cloud API.
- Information We Collect
When you communicate with us via WhatsApp, we may collect the following information:
– Personal Information: Name, phone number, email address, and any other information you provide during the conversation.
– Chat Data: Messages, attachments, and other content shared during interactions.
– Technical Information: IP address, device type, and operating system.
- How We Use Your Information
We use the information collected for the following purposes:
– Service Delivery: To provide travel-related information, bookings, and customer support.
– Communication: To respond to inquiries, send updates, and manage reservations.
– Improvement of Services: To analyze usage patterns and enhance the user experience.
– Legal Compliance: To comply with legal obligations and protect against fraud.
- Data Sharing
We do not sell or rent your personal information to third parties. However, we may share your data with:
– Service Providers: Third-party vendors who assist in delivering our services (e.g., payment processors, cloud storage).
– Legal Authorities: If required by law, to comply with legal processes, or to protect our rights.
- Data Security
We implement industry-standard security measures to protect your data. Despite these measures, we cannot guarantee absolute security, especially during transmission over the internet.
- Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
- Your Rights
You have the right to:
– Access and Correction: Request access to your data and correct any inaccuracies.
– Deletion: Request the deletion of your data, subject to legal obligations.
– Opt-Out: Opt-out of receiving communications from us at any time.
- Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated effective date.
- Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: info@travelideas.sa